Consumer Tribunal awarded En Zoolihsan Ahmad, the Private Secretary for YB Minister of Domestic Trade, Cooperative and Consumerism RM646 for the flight delayed.
We consumer are protected under Consumer Protection (Amendment) Act 2010. We should raise our voice to those UNFAIR terms & conditions.
By the way, we just need to pay RM5.00 to enter to Consumer Tribunal to fight for our right. But the weakness is not all the district have Consumer Tribunal office. I am not sure this problem can over come by e-tribunal.
